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Social Media Policy

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This notice outlines how I use social media as a mental health professional and how I handle potential online interactions with current or former clients. Please review this carefully, and feel free to bring up any questions during our sessions.

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Friending and Requests

To protect your privacy and maintain healthy therapeutic boundaries, I do not accept friend or contact requests from current or former clients on social media platforms such as Facebook, Instagram, Twitter (X), or LinkedIn. Accepting these kinds of requests could compromise your confidentiality and blur the boundaries of our professional relationship.

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If you do send a friend or contact request, I will bring it up in session so we can talk about it together.

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Following

I occasionally share professional content through a blog or a public-facing page, such as on Facebook. You are welcome to follow or engage with that content if you choose, though I have no expectation that you do so. Your privacy always comes first, and I trust you to make the choice that feels best for you.

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If something from your own online life feels relevant to your therapy and you’d like to share it, please bring it into session so we can talk about it in a protected and meaningful way.

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Online Interactions

Please do not use social media messaging platforms (Facebook Messenger, Instagram DMs, LinkedIn messages, etc.) to contact me. These platforms are not secure or confidential, and I may not see messages sent through them in a timely way. Similarly, please refrain from posting public messages, tagging, commenting, or interacting with me on social platforms if we have an active therapeutic relationship, as these interactions could unintentionally reveal our connection and impact your privacy.

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If you need to reach me between sessions, the best way to do so is by phone. For more about email use, see the section on Email below.

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Searching for Clients

It is not my practice to search for current or former clients on Google, social media, or other digital platforms. Exceptions are rare and would typically be limited to times of crisis where your safety is a concern. If such a situation arises, I will discuss it with you at the earliest opportunity.

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Business Review Sites

You may come across my name or practice on sites like Yelp, Google, or other business directories. These platforms may allow users to leave reviews, but please know that I do not request or solicit testimonials from current or former clients. Doing so would violate my professional ethics and licensing board guidelines.

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You are, of course, free to speak about your therapy experience with anyone you wish, in any forum you choose. That said, please be aware that posting about your therapy in public spaces - especially with identifying details - can affect your privacy. Due to confidentiality rules, I cannot respond to any reviews you post, whether positive or negative.

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If you have feedback, concerns, or thoughts about our work together, I encourage you to bring them directly into session. These conversations can be valuable and help deepen the therapeutic process - even when the feedback is difficult.

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Location-Based Services

If you use location-based apps or services (such as check-ins on Google Maps, Instagram, or other apps), please be aware that repeatedly checking in at my office could reveal your identity as a client to others. While I do not list my practice as a check-in location, your mobile device settings may still allow others to infer your visit through GPS or location-sharing features.

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Email Communication

I use email only for scheduling and administrative matters. Please do not send therapy-related content via email, as it is not a secure or confidential form of communication. Emails are stored by Internet service providers and may be accessible to administrators, even if that risk is minimal.

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Any email you send or that I respond to will become part of your legal treatment record.

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Concerns or Complaints

If you ever have concerns about something I’ve said or done, or how I’m conducting myself professionally, I encourage you to bring it up with me directly. Talking through these issues is part of good therapy, and I welcome the opportunity to repair or adjust if something doesn’t feel right.

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If you do not feel comfortable addressing your concern with me, you may contact the Texas Department of State Health Services – Board of Professional Licensing and Certification at (800) 942-5540 to file a complaint or report unethical behavior.

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Final Thoughts

I take your privacy seriously, both in the therapy room and online. If you have any questions about this policy or want to talk about how our online lives intersect with therapy, please don’t hesitate to bring it up in session. I’m here to support you, and I value the opportunity to keep our work together grounded, safe, and clear.

 

© 2023 by dylanmaberry.com. All rights reserved.

Supervised by Brittany Whallen LMFT-S. #201534

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